I agree with you, hence my first sentence in the previous post. In fact, just today a friend made a comment about his Internet that clearly spelled out buffer

I agree with you, hence my first sentence in the previous post. In fact, just today a friend made a comment about his Internet that clearly spelled out buffer bloat. I didn't have a good recommendation to make him, and his current router doesn't even seem to have the most basic QoS. This is not an easy problem to solve though, especially since connections fluctuate which means a static SQM configuration will not always be the ideal. There are efforts to adjust the threshold dynamically but they're not quite there yet, and are even more specialised.