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I currently am using a 16 inch 2019 for work, and the keyboard has been a return to form for me, after blowing multiple "butterfly" keyboards on multiple machin

I currently am using a 16 inch 2019 for work, and the keyboard has been a return to form for me, after blowing multiple "butterfly" keyboards on multiple machines - even though I use an external keyboard 99% of the time. It's impossible to paint a picture from individual anecdotes, but my experience with organizations that deployed a large number of MacBook Pros was that about half of them would eventually be turned in for butterfly keyboard failures, and it hasn't been happening with the new "retro" keyboards. I do have a friend with a huge hole scratched in the paint of his 2017's left Shift key, backlight shining through. I'd never seen that before!

nikolay 4y ago
Paint holes are not a new problem, but keys breaking after less than a year of light usage is definitely a new issue - it got a little better with my 2019 as the 2017 model key caps got detached (I have 3 or 4 like that) after light normal use and no accidents. I've been using MacBooks exclusively since 2009 and I have a bunch of old MacBooks - Pro and Air - and their keyboards work perfectly well still unlike the new ones! My Magic Keybaord, which is saving me now, is marvelous (it's a 2017 model though, I'm not sure about the newer ones).