what in the world could that upgrade have possibly fucked up for an "email and e-commerce" machine. I completely understand how things get fucked up for engine

what in the world could that upgrade have possibly fucked up for an "email and e-commerce" machine. I completely understand how things get fucked up for engineers and serious tool users or users who have needs for very specific hardware that require very specific operating systems to run. but an email and e-commerce machine? what could possibly have broken email and e-commerce? also I'm very impressed that the very first comment I read on this article has twisted the topic of "value-add software that hardware vendors put on is garbage" blaming Microsoft in record time. It's amazing how good the vocal HN commenters are about things like this.