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Switching my 60 y/o mom from Windows laptops to a Macbook reduced the amount of family IT support I do by about 75%. She still struggles with some stuff, but mo
by superhuzza 4y ago
Switching my 60 y/o mom from Windows laptops to a Macbook reduced the amount of family IT support I do by about 75%. She still struggles with some stuff, but more on the level of how to do things than issues with the machine itself.
- drcongo 4y agoMy mum (in her 70s) switched to a MacBook Pro and while it increased the family IT support for me in the short term as the Mac "expert" among us, once she'd figured out her way around, I've not had a single help request in about 5 years now.
- petepete 4y agoSimilarly for me, I switched my dad to my old Dell XPS which came pre-installed with Ubuntu. He's on Fedora and it's been running fine for about 4-5 years, across multiple (automatic) version upgrades. The only thing I've had to help him with across that time are little things like setting his Firefox home page and finding some files "I definitely saved in Documents" but turned out to be in Downloads. I can deal with those.