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This is not even remotely true. Making your customers angry is a much more profitable media strategy than "pleasing" them. All studies have replicated the consu
by squokko 4y ago
This is not even remotely true. Making your customers angry is a much more profitable media strategy than "pleasing" them. All studies have replicated the consumption of more news with more negative emotions because "if it bleeds, it leads." People make poor rational choices with alcohol, drugs, junk food, media, and pretty much everything else.
- WalterBright 4y ago> This is not even remotely true. Does that mean you regret nearly every purchase you make? > Making your customers angry As a businessman, I can attest that making my customers angry is very unprofitable. > People make poor rational choices with alcohol, drugs, junk food, media, and pretty much everything else. That doesn't mean they aren't pleased with their purchase.
- pastacacioepepe 4y ago>> People make poor rational choices with alcohol, drugs, junk food, media, and pretty much everything else. > That doesn't mean they aren't pleased with their purchase. That just goes to show you that "pleased customers" is a bad metric to optimize a society on.
- squokko 4y ago> As a businessman, I can attest that making my customers angry is very unprofitable. Are you in the news business? https://www.hbs.edu/ris/Publication%20Files/Left-%20and%20Right-Leaning%20News%20_3d45857a-8210-4d4a-83d5-01508848006a.pdf https://www.hbs.edu/ris/Publication%20Files/Left-%20and%20Ri...
- nomel 4y agoYou're not making people angry with anything related to your business of presenting news. Guests and topics may make people angry, but that's an externality.