Eric Lippert (C# designer at MS) wrote up a post titled "Queueing Theory In Action, plus, frogs" a couple of years ago, regarding his experience with lines like

Eric Lippert (C# designer at MS) wrote up a post titled "Queueing Theory In Action, plus, frogs" a couple of years ago, regarding his experience with lines like this at airports: http://blogs.msdn.com/b/ericlippert/archive/2009/08/20/queueing-theory-in-action-plus-frogs.aspx http://blogs.msdn.com/b/ericlippert/archive/2009/08/20/queue...