4 ms·
A possible nice feature you could add for your customers is an "email copy to sender" option. Reason: One major annoyance I had on the website of a letting age
by harryvederci 4y ago
A possible nice feature you could add for your customers is an "email copy to sender" option.
Reason: One major annoyance I had on the website of a letting agency was that they had a form where you could post issues with the home you were renting. But then you'd get no confirmation email of (1) the fact that you posted a message and (2) the content of your message.
- stanmancan 4y agoThis would be a great feature but I’d have to think through the implementation. Right now we have no way to know which field to use as a “reply to”. I van look into documenting a set of special field names that have additional functionality.
- dividuum 4y agoNot OP, but while that sounds like an easy feature to add, suddenly the form might me used to spam, flood or otherwise annoy other email addresses.
- phphphphp 4y agoThere’s lots of opportunities to induce a service to send an email to an arbitrary address — e.g: I sign up for a LinkedIn account with your email address — so there’s a few common patterns that could be used. For example, the first time an email address is seen by the service as a “send me a copy” address, the service could first send a confirmation email (much like a “did you register for a LinkedIn account?” confirmation email) before sending a copy of the message. Framed as a feature (i.e: subscribe to receive a copy of any message sent from your address) it could be quite compelling! I’d love to know what people are claiming I sent via message forms (how valuable it would be, I don’t know, but it’s certainly something I’d sign up for).