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I suggest the following if the user hits 5000 submissions: Define the 5000 as a soft limit. Define something like 10,000 or "100 days after reaching the soft l
by alhasaniq 4y ago
I suggest the following if the user hits 5000 submissions:
Define the 5000 as a soft limit.
Define something like 10,000 or "100 days after reaching the soft limit" as a hard limit.
When a user hits soft limit, you keep storing their submissions, but you don't let them see it unless they upgrade the subscription/buy more resources (Mailchimp's Blocks pricing strategy seems sensible to me). When a submission is received after hitting soft limit, you send your user an email telling them that they received a form submission, but they cant view it till they upgrade. (You keep notifying them). You can aggregate those notifications daily/weekly after the first few to reduce costs.
When the hard limit is reached, you stop storing those entries. And send the user 1 email telling him that you changed behaviour.
- stanmancan 4y agoGreat idea. This is actually already what we do for unsubscribed users. You get a notification that your form received a submission and a link to subscribe if you’d like to see it. I’lol need to add some additional plans to support higher volume if and have an upgrade option.
- codazoda 4y agoOr, just use the 5,000 as a soft limit and lead list. Once a client goes over, reach out with an upgrade offer.
- dusted 4y agoThis is a fine idea, but be _VERY_ upfront about it, if it comes as a surprise, even though it's entirely reasonable, a lot of people will be angry and put off because they feel they've "been had" if they weren't aware of it when they got into it.