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I find myself reaching for both depending on the situation. I usually prefer to list an email address instead of a generic "Send us a message" form but there ar
by stanmancan 4y ago
I find myself reaching for both depending on the situation. I usually prefer to list an email address instead of a generic "Send us a message" form but there are lots of times when I (or a client) wants to collect specific information; in those cases contact forms are great.
- pkaeding 4y agoAs a consumer, I also usually prefer an email address, because then I have a record of what I sent, when. This is helpful if I am sending similar messages to a few companies, seeking a quote (eg for some work on my home). I can look back and be sure that I haven't gotten a reply from a company because they never responded, rather than because I never contacted them.