Well, a lot of corporate compliance in the US is, by design, set up to be private action instigated. Unless you're running directly afoul of the EPA or some ot

Well, a lot of corporate compliance in the US is, by design, set up to be private action instigated. Unless you're running directly afoul of the EPA or some other government organization then the enforcement instigation is meant to be triggered by harm to an individual that seeks redress. This is one of many choices around enforcement that's available - and it seems to be much more generally palatable to Americans than increased government enforcement resources (like the government employing accessibility agents to review websites for compliance). If you're small and everybody likes you this system often lets you get away with lots of violations - but when you grow in size or if someone is purposefully targeting you it does mean that they can shine an "unfair" amount of light on the particulars of your practice to make sure you're compliant. At the end of the day the good news is that judges have a very central role in mediating these disputes and if complaints are clearly irrational and made in bad faith they'll usually be thrown out - the bad news is that it takes a fair amount of money to get the gears on this process turning and there's no guarantee you'll ever get any of it back.