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Similar issues arises with such documentation in error messages. There now has to be a process to make sure that all such information is always accounted for an
by samus 4y ago
Similar issues arises with such documentation in error messages. There now has to be a process to make sure that all such information is always accounted for and updated correspondingly when the system changes.
> Something went wrong, but I don't want to tell you what.
is somewhat disingenius of an example. Error logs should tell in exhausting detail what went wrong. Ops needs that to analyse the situation, and the vendor will have much less trouble reproducing the error. However, suggesting specific fixes could be disastrous. Furthermore, documentation should already be in a form that operations can be expected to work with also in crisis situations.