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Can we add XM radio to the list? I bought a new car and they keep calling and send mail to my house far too frequently. I've told them NO around a dozen times

Can we add XM radio to the list? I bought a new car and they keep calling and send mail to my house far too frequently. I've told them NO around a dozen times.. They are bordering on harassment. Just because you put some receiver in my car doesn't mean you can constantly contact me. I never asked for it and they should take no for an answer.

Retric 4y ago
Rather than simply saying No tell them to put you on their do not call list. Saying that is useless in many situations, but for a company like XM Radio that you haven’t done business with they really need to follow those rules.
- BitwiseFool 4y ago
  Some companies have notoriously desperate pesterering. I've opted out of XM Radio and Spectrum solicitation multiple times. It doesn't seem to stick.
  - Retric 4y ago
    You must explicitly use the words “Put me on your do not call list.” It’s dumb, but “If you want a telemarketer to stop calling you, do not say “Quit calling me” or “Don’t call me again.” In some companies, Reps are informed under strict guidelines to only delete records if the customer specifically requests they do so. Telemarketers are only required to put you on the “Do Not Call” list if you SPECIFICALLY request to be put on it. https://consumerist.com/2007/08/27/to-get-telemarketers-to-stop-you-must-specifically-say-put-me-on-your-do-not-call-list/ https://consumerist.com/2007/08/27/to-get-telemarketers-to-s...
    - kennend3 4y ago
      Again, depends on the country and the laws of that nation. I'm Canadian: https://crtc.gc.ca/eng/phone/telemarketing/reg.htm https://crtc.gc.ca/eng/phone/telemarketing/reg.htm you don't need to use specific terms and they have 14 days to stop calling you. in my case they continued to call and so i used the "complaint and enforcement" numbers on that page and reported them. have not been contacted since.
      - Retric 4y ago
        Ahh, I thought XM was a US only company but they apparently only cover US and Canada.
  - kennend3 4y ago
    As i posted above, if you are in Canada you can file a complaint with the government. This is how i finally got them to stop.
Sohcahtoa82 4y ago
In 2016 I had bought a new car and it came with an XM Radio trial. I wanted to know what satellite radio was all about, even though I figured it was a dying technology getting replaced by music streaming. After deciding it wasn't going to be worth the money, I cancelled my trial. Yeah, it was a mistake. I was getting calls, but never answered them. I changed my number in my account and the calls stopped. But I was getting 1-2 pieces of mail PER WEEK from them trying to bring me back. At first, I was like "you dumbasses want to waste money sending me this much mail, have at it", but eventually it got tiring and I followed the directions in the mail to opt out of the marketing. But seriously, I do have to wonder how much money they are burning spamming the shit out of peoples' physical mailboxes trying to get subscribers. I think the only people that spammed me worse than XM Radio was SoFi while I still had student loans.
- kennend3 4y ago
  I have several problems with services like XM. 1) when i bought the car i don't recall consenting to have my contact information provided to XM?? 2) They don't seem to take "NO" for an answer. I'm located in Canada and eventually filed a report with the government and they finally stopped.

Retric 4y ago

Rather than simply saying No tell them to put you on their do not call list. Saying that is useless in many situations, but for a company like XM Radio that you haven’t done business with they really need to follow those rules.

BitwiseFool 4y ago
Some companies have notoriously desperate pesterering. I've opted out of XM Radio and Spectrum solicitation multiple times. It doesn't seem to stick.
- Retric 4y ago
  You must explicitly use the words “Put me on your do not call list.” It’s dumb, but “If you want a telemarketer to stop calling you, do not say “Quit calling me” or “Don’t call me again.” In some companies, Reps are informed under strict guidelines to only delete records if the customer specifically requests they do so. Telemarketers are only required to put you on the “Do Not Call” list if you SPECIFICALLY request to be put on it. https://consumerist.com/2007/08/27/to-get-telemarketers-to-stop-you-must-specifically-say-put-me-on-your-do-not-call-list/ https://consumerist.com/2007/08/27/to-get-telemarketers-to-s...
  - kennend3 4y ago
    Again, depends on the country and the laws of that nation. I'm Canadian: https://crtc.gc.ca/eng/phone/telemarketing/reg.htm https://crtc.gc.ca/eng/phone/telemarketing/reg.htm you don't need to use specific terms and they have 14 days to stop calling you. in my case they continued to call and so i used the "complaint and enforcement" numbers on that page and reported them. have not been contacted since.
    - Retric 4y ago
      Ahh, I thought XM was a US only company but they apparently only cover US and Canada.
- kennend3 4y ago
  As i posted above, if you are in Canada you can file a complaint with the government. This is how i finally got them to stop.

Sohcahtoa82 4y ago

In 2016 I had bought a new car and it came with an XM Radio trial. I wanted to know what satellite radio was all about, even though I figured it was a dying technology getting replaced by music streaming. After deciding it wasn't going to be worth the money, I cancelled my trial. Yeah, it was a mistake. I was getting calls, but never answered them. I changed my number in my account and the calls stopped. But I was getting 1-2 pieces of mail PER WEEK from them trying to bring me back. At first, I was like "you dumbasses want to waste money sending me this much mail, have at it", but eventually it got tiring and I followed the directions in the mail to opt out of the marketing. But seriously, I do have to wonder how much money they are burning spamming the shit out of peoples' physical mailboxes trying to get subscribers. I think the only people that spammed me worse than XM Radio was SoFi while I still had student loans.

kennend3 4y ago
I have several problems with services like XM. 1) when i bought the car i don't recall consenting to have my contact information provided to XM?? 2) They don't seem to take "NO" for an answer. I'm located in Canada and eventually filed a report with the government and they finally stopped.