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I went through an entire ban appeal process with Electronic Arts over my Apex Legends account and was treated similarly. According to one EA Forum Moderator, t
by TheCapn 4y ago
I went through an entire ban appeal process with Electronic Arts over my Apex Legends account and was treated similarly.
According to one EA Forum Moderator, there are actual people reviewing appeals, but the fact that they upheld my ban saying it was correct only to revert it 2 weeks after I stopped fighting them tells me their process is flawed.
My best guess is bans are handed out automatically based on whatever heuristic, but the human review merely checks the log generated by the automated system for rudimentary errors. Was my account the one flagged and not a different user by mistake? Yes. Ban upheld. (except not, when they gave my account back with no apology)
- UncleMeat 4y agoThis is indeed how it works at the first line. “Was my account banned in error” is answered by checking “yes right here in the logs it says your account was flagged for Foo.”