It has already, and long ago. It's just not very intelligent. Have you had any serious (non-routine) dealings with a bank or phone co. lately? Nobody you can ta

It has already, and long ago. It's just not very intelligent. Have you had any serious (non-routine) dealings with a bank or phone co. lately? Nobody you can talk to has any agency, any authority to do anything other than what the algorithm (which includes their internal rules, guidelines, etc.) tells them to do.