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I see a lot of traps with this. Who manages it and maintains the AI? They have a lot of power over the company and most companies won't have skillset. What ha
by grayfaced 4y ago
I see a lot of traps with this. Who manages it and maintains the AI? They have a lot of power over the company and most companies won't have skillset. What happens when there is a crisis (natural disaster, employee walkout)? What happens when there is downtime? What happens when the AI goes off the rails (fed bad data?), who can override it? What happens when the system is compromised?
What are the assigned goals of the AI? Short-term profit, long-term profit, employee retention/satisfaction, public image? Those have to be assigned priority values. Those programmatic goals will likely not align with stated company goals. Will people learn how to game the system?
What is the training data? If the data is biased, will the AI learn the bias? Does the AI understand legal protections? If someone makes a harassment complaint against a coworker, is that input it processes? What if someone requires medical accommodations?
All that said, I support it as a tool to be used by people. I'm just against overreliance and need to be able to gracefully fallback.