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Right, but Kroger would like you to wander around the store admiring their huge retail inventory. Perhaps they can sell you a new patio set or some swag from yo

Right, but Kroger would like you to wander around the store admiring their huge retail inventory. Perhaps they can sell you a new patio set or some swag from your local pro soccer team, or some pots and pans. They have been passive-aggressive about online ordering and have basically been forced into it by a perceived competition with Amazon (abject paranoia). They hate it. For some reason you can never get all of the items on your order. They have "been trying to fix this" for years now. At one point, over two years ago, I was in talks with recruiters about joining the team that was "trying to fix it" at Kroger. Their software dev ranks and tech in general is a fast revolving door. I refused to join because of all the people I knew who had joined and left almost immediately. The last thing you want is a bigger Kroger. My initial take was that this merger would be the thing that causes them to fail.

bombcar 4y ago
The dirty secret behind all the online ordering stuff is just how ABSOLUTELY BAD at inventory many stores were (and still are!). Things like "we get a pallet of oranges every Monday, and every Sunday night we throw any remaining away" but across all swaths of items. That's before you even get into tracking where in the store the items might be, because they're not always in the same location, end caps, etc. And then on top of that add lazy pickers who are just trying to finish as many orders as they can, and the "not available" button is right there ...
collegeburner 4y ago
we have a few krogers near where i live but i didn't even realize albertsons was a big chain until recently since i'd never actually seen one irl. but yeah everybody around here knows kroger is shit and literally any of the other many stores is better. overpriced, bad selection, the worst quality produce and meat, employees aren't very helpful. thankfully there's a ton of other selection.

bombcar 4y ago

The dirty secret behind all the online ordering stuff is just how ABSOLUTELY BAD at inventory many stores were (and still are!). Things like "we get a pallet of oranges every Monday, and every Sunday night we throw any remaining away" but across all swaths of items. That's before you even get into tracking where in the store the items might be, because they're not always in the same location, end caps, etc. And then on top of that add lazy pickers who are just trying to finish as many orders as they can, and the "not available" button is right there ...

collegeburner 4y ago

we have a few krogers near where i live but i didn't even realize albertsons was a big chain until recently since i'd never actually seen one irl. but yeah everybody around here knows kroger is shit and literally any of the other many stores is better. overpriced, bad selection, the worst quality produce and meat, employees aren't very helpful. thankfully there's a ton of other selection.