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A call center is not really a collaborative job at all, so it's unsurprising that there would be some gain from WFH. I don't think you can generalize what works
by kotlin2 4y ago
A call center is not really a collaborative job at all, so it's unsurprising that there would be some gain from WFH. I don't think you can generalize what works in a call center to what works for knowledge workers, though.