> I'll move mountains to help someone that comes to me after having done some basic homework to try to fix (or at least triage) an issue. It very rare though.

> I'll move mountains to help someone that comes to me after having done some basic homework to try to fix (or at least triage) an issue. It very rare though. This. I actually am OK with people not figuring out even basic stuff. But please, at least try to give the impression that you've put some effort in, instead of just trying to have me do your homework while you browse facebook or whatever.