Asking people is mostly bad habits from a culture too ingrained into the whole 'ask first' thing, and often times it is the people trying to help that are to bl

Asking people is mostly bad habits from a culture too ingrained into the whole 'ask first' thing, and often times it is the people trying to help that are to blame. I had this recently. Many individuals like to play hero and make sure I don't get stuck because their business is an undocumented mess. Before I even read the thing and tried, they are already trying to give me the answer. When I ask 'is this documented and if so, how would it be discovered easily' their first reaction is 'no' followed by a lengthy explanation which should be in the wiki and easy for newcomers to find. And it shows when I forget a few days later because my brain never put in the effort to get to the answer and my memory is that of a fruit fly's.