4 ms·

Wish i'd known about this before signing up with Recurly and, later Stripe Subscriptions. Now existing subscriptions are locked in and I can't move to other ven

Wish i'd known about this before signing up with Recurly and, later Stripe Subscriptions. Now existing subscriptions are locked in and I can't move to other vendors without losing those existing subscriptions.

kareemm 4y ago
Stripe used to help you migrate away. Not sure if they still do.
- voiper1 4y ago
  Stripe indeed helped me migrate away to a vendor in a foreign country - they did a one-time encryption of all the raw credit card numbers for my new processor to import. The trouble was finding a processor that actually knew what it meant to import the raw credit card numbers (because stripe wouldn't send it to me). But I found one and it all worked out.
  - TedDoesntTalk 4y ago
    > But I found one and it all worked out. Who?
    - voiper1 4y ago
      In Israel, sumit.co.il was able to cooperate with Stripe to import my tokens. (I had to pay for some developer time.)
  - btown 4y ago
    I recommend Spreedly for things like this - having a card vault that's independent of your processor can massively de-risk operations and allow you to dynamically route specific transactions to different gateways to optimize profitability. While I haven't tried an import with them, they do support this workflow: https://docs.spreedly.com/guides/migrating/one-time/ https://docs.spreedly.com/guides/migrating/one-time/
    - dangrossman 4y ago
      I used to pay $15 per month for Spreedly. Then they raised the price to $500 per month (plus usage fees) and don't even have published pricing any more. Quite the change. I don't recommend.
telesilla 4y ago
We manually migrated away over a period of time, letting new subscriptions and card updates happen on the new system, and letting Stripe slowly deplete. No bad experience for users and no loss on our end of revenue. In the end, whether it' s Stripe or not running the credit payments isn't so important. But they take so much of a cut for 'added value' that it made sense eventually for us to move away.
- TedDoesntTalk 4y ago
  What did you migrate to? KillBill?
durpkingOP 4y ago
For anyone reading, do not get stuck in this situation. Use https://www.pci-proxy.com/ https://www.pci-proxy.com/ which will allow you to switch from Stripe to your own merchant account to any other service you want at any time. This has been a life saver to me when dealing with significant cardholder transactions. They handle all of the PCI-Compliance for you.
- TedDoesntTalk 4y ago
  Does this integrate with KillBill? How do you manage subscriptions?
  - durpkingOP 4y ago
    Yes this is a proxy tokenizer. This is from the KillBill FAQ: Don’t store sensitive data in Kill Bill. While most plugins have support for directly saving card or bank account numbers for instance, this should only be used for testing purposes or if you use a proxy tokenizer: if you don’t, use a third-party vault. Encrypt username and passwords in configuration files. https://killbill.io/faqs/ https://killbill.io/faqs/
ElCapitanMarkla 4y ago
If you worked out another system to do the subscription billing, you should be able to migrate the card tokens out to another payment processor. There are a few rules that the other processor needs to adhere to but I've migrated Stripe subscriptions out before.

kareemm 4y ago

Stripe used to help you migrate away. Not sure if they still do.

voiper1 4y ago
Stripe indeed helped me migrate away to a vendor in a foreign country - they did a one-time encryption of all the raw credit card numbers for my new processor to import. The trouble was finding a processor that actually knew what it meant to import the raw credit card numbers (because stripe wouldn't send it to me). But I found one and it all worked out.
- TedDoesntTalk 4y ago
  > But I found one and it all worked out. Who?
  - voiper1 4y ago
    In Israel, sumit.co.il was able to cooperate with Stripe to import my tokens. (I had to pay for some developer time.)
- btown 4y ago
  I recommend Spreedly for things like this - having a card vault that's independent of your processor can massively de-risk operations and allow you to dynamically route specific transactions to different gateways to optimize profitability. While I haven't tried an import with them, they do support this workflow: https://docs.spreedly.com/guides/migrating/one-time/ https://docs.spreedly.com/guides/migrating/one-time/
  - dangrossman 4y ago
    I used to pay $15 per month for Spreedly. Then they raised the price to $500 per month (plus usage fees) and don't even have published pricing any more. Quite the change. I don't recommend.

telesilla 4y ago

We manually migrated away over a period of time, letting new subscriptions and card updates happen on the new system, and letting Stripe slowly deplete. No bad experience for users and no loss on our end of revenue. In the end, whether it' s Stripe or not running the credit payments isn't so important. But they take so much of a cut for 'added value' that it made sense eventually for us to move away.

TedDoesntTalk 4y ago
What did you migrate to? KillBill?

durpkingOP 4y ago

For anyone reading, do not get stuck in this situation. Use https://www.pci-proxy.com/ https://www.pci-proxy.com/ which will allow you to switch from Stripe to your own merchant account to any other service you want at any time. This has been a life saver to me when dealing with significant cardholder transactions. They handle all of the PCI-Compliance for you.

TedDoesntTalk 4y ago
Does this integrate with KillBill? How do you manage subscriptions?
- durpkingOP 4y ago
  Yes this is a proxy tokenizer. This is from the KillBill FAQ: Don’t store sensitive data in Kill Bill. While most plugins have support for directly saving card or bank account numbers for instance, this should only be used for testing purposes or if you use a proxy tokenizer: if you don’t, use a third-party vault. Encrypt username and passwords in configuration files. https://killbill.io/faqs/ https://killbill.io/faqs/

ElCapitanMarkla 4y ago

If you worked out another system to do the subscription billing, you should be able to migrate the card tokens out to another payment processor. There are a few rules that the other processor needs to adhere to but I've migrated Stripe subscriptions out before.