The help desk guys are on the other side of a cubicle wall from my workstation, and almost every call I overhear about someone getting errors just convinces me

The help desk guys are on the other side of a cubicle wall from my workstation, and almost every call I overhear about someone getting errors just convinces me further and further that people don't only not pay attention to the error message, they don't pay attention to the people they're calling to help them get through the situation either.