They're well built, they don't have the bizarro quality issues that every google device seems to, they aren't built in China if that's important to someone, and

They're well built, they don't have the bizarro quality issues that every google device seems to, they aren't built in China if that's important to someone, and for the most part all of their software works without much fuss (even if much of it is crappy compared to Google's implementation.) They're the sort of predictably usable and well built device you'd buy for a parent or non-technical relative. They were also basically the only game in town for high end android tablets with OLED displays for years. I'm really happy with the hardware and build quality of my Samsung tablet, it's the software that's a pain in the ass, and I'd have no problem recommending their devices to people if LineageOS support were more reliably available. Tl;dr- they're basically the go-to consumer Android mfgr, people are used to buying from them and their devices are generally a safe choice.