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I'm a bit stumped actually as to how to advise. Let me think about it. I generally feel that a great community manager has a wide base of skills, is incredibly
by tibbon 15y ago
I'm a bit stumped actually as to how to advise. Let me think about it.
I generally feel that a great community manager has a wide base of skills, is incredibly social (has a large network), knows how to deal with trolls and also has a fairly decent tech background.
The questions should be around how big of communities they have managed, what they do to grow them, how they deal with problems (big problems, like a billing fiasco) and how well they know social media.
That being said, most "social media experts" make me want to vomit a bit and if someone professes themselves as such, maybe they aren't the right person for you.
They are harder to assess, as there aren't as solid of skills. No github acct (although if they have one, thats awesome)
- rkalla 15y agoDavid, good tips; especially the "Do they have a big network" - I hadn't thought to really dig through a twitter, facebook or G+ account to get a feel for someone.