> I get that change always comes with resistance, but I will never understand the knee jerk reaction of “they’re morons and they have no idea what they’re doing

> I get that change always comes with resistance, but I will never understand the knee jerk reaction of “they’re morons and they have no idea what they’re doing” that is so common with change. What's there to understand? In most cases they are morons that don't know what they're doing (and are not doing the change to improve users' lives, but to drive internal promotions for product people).