3 ms·

“On call” has a precise, intuitive, definition that “receives messages and can respond to them at-will” does not fit.

• matheusmoreira 4y ago
  Can respond at will? Yeah, about that. I have no doubt the patients using the doctor messaging feature will expect a prompt if not immediate answer. The system is definitely imposing an unpredictable work schedule on doctors with no compensation. If you're expected to respond to patient messages, you can't go do something else with your life.
  • squeaky-clean 4y ago
    I'm sure there are folks who don't read disclaimers but that's on them. Before I can send any messages I get the disclaimer > Please use this for non-urgent medical questions. Replies may take 2-3 business days. If you need immediate assistance, you will need to contact the practice. > If this is a medical emergency, call 911. > Please note, this is not a text message and should be used to ask questions directly related to your medical care. Some requests for medical advice may require an office visit. I've only used it to send 2 messages but I think they were fair. One was telling my doctor that I had gotten a lab appointment for an exam they referred me for on a certain date. The second messages was today, I got some scan results back, my cardiologist commented things looked good, so I sent a message asking if I could start jogging again. I don't mind if he takes 5 days to respond or even says "we're not sure", but Id rather not wait for my next appointment in 3 months to ask that.