4 ms·
I feel bad for netflix - but at the same time this loss of customers was a long time coming. I had friends that had been paying for netflix for years, barely c
by gxs 15y ago
I feel bad for netflix - but at the same time this loss of customers was a long time coming.
I had friends that had been paying for netflix for years, barely checking out a movie or two a year. What netflix did was stir the pot - their price hikes kind of jolted these people and reminded them of their subscriptions. Had netflix done things slowly, these same people would never have noticed and everything would be ok. The reason I am so harsh on netflix, is because surely they were aware that a large segment of their users were almost dorment - did it really not occur to anyone what would happen if they rocked the boat?
- pearle 15y agoI agree with this. I used Netflix pretty heavily while I was living in the USA but since moving back to Canada I use the Canadian equivalent much less. I don't seriously consider cancelling because the price is less than $10. However, if they hike the price, I will probably cancel.
- ebbv 15y agoThat comes pretty close to describing me. I had instant streaming + 2 discs + blu ray and I would usually only send back 1-2 discs per month, if that. One time I went 6 months without sending a disc back. Then they hiked the price of my plan by over 25% without any consolation at all. I cancelled my entire plan. Loss of $23/mo from me alone. I won't be signing back up, either. There's other options and Netflix has done nothing to win me back at all. They expect me as a loyal US customer to fund their expansion into Europe (which was the cause of the major content fee hikes that everyone was using to excuse the price hikes.) Uhh, no. I'm not an investor, I'm a customer.