3 ms·
Is it real? Probably not, but that is how organization perceives it. An angry mob on twitter sure does make it look like you'd lose a lot a business by not capi
by vinyl7 4y ago
Is it real? Probably not, but that is how organization perceives it. An angry mob on twitter sure does make it look like you'd lose a lot a business by not capitulating, even though chances are 90% of those people probably never were customers in the first place. It doesn't have to be a real threat for it to be perceived as a real threat.
- lapcat 4y ago> even though chances are 90% of those people probably never were customers in the first place. It doesn't have to be a real threat for it to be perceived as a real threat. Shouldn't we blame the people in power for having incompetently bad misperceptions about their own organizations?