Absolutely agreed! I think where so many of us have seen this go awry is when companies think IT isn't a core activity. And I also see companies consistently s

Absolutely agreed! I think where so many of us have seen this go awry is when companies think IT isn't a core activity. And I also see companies consistently screw up defining their deliverables and by not building in a draft review process (early enough for feedback to be actioned on). If you have nebulous deliverables and a single project end date... of course consultancies are going to throw together what they think the minimal acceptable product is, at the last minute. We don't build software that way anymore, and for good reason.