4 ms·
From what I've read, the effect is actually the opposite. If I remember correctly, patio11 had a post a while ago about how his free users consumed most of the
by jamesaguilar 15y ago
From what I've read, the effect is actually the opposite. If I remember correctly, patio11 had a post a while ago about how his free users consumed most of the support requests. The hypothesis is that giving users one entitlement (free use of the service) leads them to believe that they have access to others (your time).