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Is AirCanada bad? I have a big flight on there in a few months (honeymoon) and it's gotten rescheduled numerous times but otherwise service has seemed fine.
by pc86 4y ago
Is AirCanada bad? I have a big flight on there in a few months (honeymoon) and it's gotten rescheduled numerous times but otherwise service has seemed fine.
- dghlsakjg 4y agoWhen things go right AC is fine. When things go wrong, do not expect anyone to have any empathy or be willing to help you in any way that is even slightly outside regular operating procedure.
- uluyol 4y agoI have had a nightmare dealing with their customer service. Hour and half holds, dropped calls, inconsistent messaging, losing my information (personal address e.g. despite it being on an incident tracking website), lack of communication, difficulty with partner airlines getting ahold of them. I took a Lufthansa+Air Canada trip because it was $300ish cheaper than the alternatives and I regret it. I also know many people personally who have had terrible experiences this past summer. My suggestion would be to rebook if possible, but it might not be too bad since the summer is over. Either way I hope things go smoothly.
- Mikeb85 4y ago> it's gotten rescheduled numerous times Well there you go... It's bad in the sense that they constantly reschedule or cancel flights, are constantly late and there's absolutely no recourse to getting compensation. But once you're on the plane it's mostly fine.