> was able to order a replacement from their site free of charge by part number I had the same experience with a belt clip for a knife by CRKT. 25+ year old kn

> was able to order a replacement from their site free of charge by part number I had the same experience with a belt clip for a knife by CRKT. 25+ year old knife discontinued who knows how long ago, and they sent me replacement parts free of charge. Good customer support wins customers, which I suspect is why many like IKEA.