5 ms·

I wonder what the split is; how many of the population find it exhausting vs enriching. The “war psychology” resonates with me, but I can’t stand spending time

I wonder what the split is; how many of the population find it exhausting vs enriching. The “war psychology” resonates with me, but I can’t stand spending time in an IKEA store; the experience is draining and frustrating, while everything they sell is disposable, cheap, off-gassing melamine and fiberboard. It breaks quickly, and you find yourself back at IKEA buying another cheap furniture piece. When I was young and poor, I hated IKEA even more after wasting time and hard-earned money there. Instead, I started buying used, high-quality furniture, made of natural materials, from second-hand furniture stores. Just as affordable, more durable, more enjoyable to own, and I was able to sell/give it on when I was less poor.

tobyjsullivan 4y ago
This raises an obvious question: if you hate the experience and you hate the products, then why are you at the store?
- catiopatio 4y ago
  I’ve helped some friends shop there, since I drive a pickup.
  - vincnetas 4y ago
    Just wait for them at the caffeteria?
    - fest 4y ago
      When the local IKEA was opened, they made you go all the way through expo labyrinth just to get to cafeteria and there was even a security guard making sure nobody takes the obviously planned in shortcut from the beginning of expo hall to cafeteria. They did open up the shortcut after a few months though.
      - boomboomsubban 4y ago
        Did you try to go directly to the cafeteria and were refused? I'd bet the security guard was there to prevent people walking backwards through the store and stealing, though I assume they purposefully placed him in an area to make people think they couldn't walk directly to the cafeteria.
        fest 4y ago
        Yes, he explained that the passage there is only open during emergencies or something like that.
        orthoxerox 4y ago
        The answer to this is always "well, this is an emergency for me, feel free to call the police if you mind me going to the cafeteria".
        iamtedd 4y ago
        I wonder what it feels like to be the human equivalent of a door.
- eastbound 4y ago
  Good question. Sometimes you need something from IKEA. But same as above, I hate the Ikea experience, which is designed to exhaust the customer. I once broke my iPad at Ikea out of tiredness (put it on an instable shelf while arguing with my partner). It’s designed to make you tired, to make you argue with your partner, to make your kids run around and want things, and to make you slow down when you need to finish quickly. Ikea is designed to give you, in fine, a bad experience.
com2kid 4y ago
> The “war psychology” resonates with me, but I can’t stand spending time in an IKEA store; the experience is draining and frustrating, while everything they sell is disposable, cheap, off-gassing melamine and fiberboard. Ikea sells plenty of real solid wood products, but even their mid-tier chip board book shelves last. Ikea's light fixtures are also a good deal. Bonus that they don't use soldered in LED lights, which I've seen many cheap and even mid priced light fixtures starting to do. Ikea's signature POÄNG chair, those things last forever. Ikea is also often the only place that sells furniture with a clean look. At least in the Pacific NW of the US, my choices for furniture shopping are: 1. Ikea, cheap, quality ranging from meh to decent. 2. Macy's Home store and other of the ilk, horribly ugly furniture with quality ranging from decent to not too bad. 3. HOLY SHIT expensive furniture stores selling good looking stuff like CB2. 4. LOLWTFBBQ expensive furniture stores like restoration hardware, selling ugly ass shit that is of quality ranging from "not too bad" to "pretty good." Last time I visited Vancouver BC I was very jealous of their furniture stores. :(
- nextos 4y ago
  Came here to say the same thing, POÄNG and a few other products from IKEA are great. It's actually a shame they don't focus more on perfecting their offerings. Some items get redesigned too often. Especially the melamine off-gassing stuff referred to by the parent post.
  - com2kid 4y ago
    > Especially the melamine off-gassing stuff referred to by the parent post. Agreed, last drawer I bought from them I shoved activated charcoal bags in for over a week and left the drawers open, eventually they stopped smelling. Also the quality of their press board / chip board has dropped dramatically over the years. 20 years ago items in the Malm line were a lot heavier and could survive multiple moves. Last time I picked up a piece of a Malm bed, it felt nearly hollow.
- JamesianP 4y ago
  > 4. LOLWTFBBQ expensive furniture stores like restoration hardware, selling ugly ass shit that is of quality ranging from "not too bad" to "pretty good." My theory is there is some kind of fashion season progression for furniture, perhaps based on stuff they use on reality shows or trendy waiting rooms or something. That is the "cutting edge" designs (made nowhere particularly noteworthy and using nothing special in terms of materials) at repugnant prices.
bunabhucan 4y ago
I had a consulting job where I moved every few years and even their cheapest stuff survived multiple interstate moves, some with disassembly/assembly. I'd contrast it with the lower volume stores with higher margins and constantly changing designs: Ikea stuff has to work because the margins are lower and the volume is higher : a mistake/recall would cost them more.
- Nursie 4y ago
  The good part about moving your ikea furniture between continents, as I have done, is that when the wheel on your desk chair breaks you can go to your nearest ikea and ask for another!
  - japanuspus 4y ago
    Well, sometimes at least: We moved from Asia (Singapore) to Europe, and while waiting for our movers to arrive, we checked the childrens bedroom in the new house against the dimensions of their beds _looked up on the European IKEA site_: The bed would not fit. When the movers came with our container, I checked the dimensions on the actual IKEA bed we had bought in Singapore: It was smaller than the European version, and fit perfectly into the bedroom.
    - Nursie 4y ago
      Interesting! That particular chair I had was the same everywhere. I moved mine from Australia to the UK and got the new wheel there. Pretty sure it’s the same globally as I went to Shenzhen to visit a supplier a few years later and noticed the boardroom had very familiar seating! (It was a ‘Markus’)
astrange 4y ago
All of my Ikea products have lasted forever, and my bed is actually better after the last move because the mover replaced some of the parts for me.
- yurishimo 4y ago
  It definitely depends on the product. I had an early version of the MALMO bed that was absolute trash. It broke within a year of normal use. Things like tables I've generally felt to be of decent quality. Their kitchen fittings tend to be good enough quality to make it through their 10 year warranty. Actually, speaking of warranties, I was just in an Ikea store in The Netherlands after moving here from the USA, and there was a large sign on the wall in the couch section proclaiming the 10 year warranty on all of their couches. So it seems they are trying to make some key products last. I also bought some cheap plastic shelves with wheels for my new tiny Dutch bathroom. I don't expect the wheels to still roll in a year. I bought what I think it supposed to be a wire mesh "filing cabinet" (it's tiny!) to use as shoe storage in the entry way and I expect it to start rusting next year. But it was €20 and I just made an international move and money is tight atm. You get what you pay for I think. $40 bookshelves? Not making it through a move. This model[0] however, will likely hold up fine. It looked sturdy when I saw it in the store last week. 0: https://www.ikea.com/nl/en/p/hemnes-bookcase-red-stained-light-brown-stained-10530631/ https://www.ikea.com/nl/en/p/hemnes-bookcase-red-stained-lig...
  - TheOtherHobbes 4y ago
    They don't hold up fine. I bought some Hemnes when I moved a few years ago. One frame broke when I loaded it up with hardbacks. The sides are incredibly thin - purely decorative with no structural support. The shelf pins are just about strong enough to hold a collection as long as you don't keep pulling books off the shelf to read them. They're not a cheap option, considering. I was looking at them a few weeks ago thinking I should either have spent more on something more robust or looked at options elsewhere. As for IKEA's store plan, I've long suspected the really cheap products are loss leaders to get people into the stores. The majority of products - like Hemnes - are far more expensive but still budget-or-just-over quality. And there are always a few items, like premium persian rugs, which are far more expensive than equivalents elsewhere. I expect IKEA makes most of its money from higher margins on the just-over products.
distances 4y ago
As a counter anecdote, nothing I have bought in IKEA has broken. They are not family heirloom pieces but I'm confident I'll be able to sell/give away all of them in some online marketplace when the time comes.
- stavros 4y ago
  I liked your comment, but it disappointed a bit as I was waiting to hear about the quality of IKEA countertops.
  - wincy 4y ago
    When my wife and I were in our 20s we bought an IKEA countertop and quite liked it. It lasted the few years we lived in that house and is better than the countertop we have in our much more expensive house that we haven’t yet remodeled. It wasn’t magic countertop but it was perfectly serviceable and relatively easy to install.
    - stavros 4y ago
      Thanks, that's the counter anecdote I came to HN for.
- orthoxerox 4y ago
  As a counter counter anecdote, I bought a wooden stool in IKEA, and it was a piece of junk that couldn't withstand any shear force.
jffhn 4y ago
>It breaks quickly You can sometimes easily reinforce the weak parts, like screwing brittle backs of shelves on the main structure, with large repair washers else it doesn't hold.
deleted 4y ago
[deleted]
JamesianP 4y ago
I've always thought of Ikea's business as first and foremost about international sourcing of cheap manufacturing and distribution. Walmart for furniture. In my experience used furniture prices are all about the local supply and demand. In some places, the prices are horrific for anything,p eople are selling cheap Ikea stuff on craigslist above retail. In other places, people are practically giving it away.

tobyjsullivan 4y ago

This raises an obvious question: if you hate the experience and you hate the products, then why are you at the store?

catiopatio 4y ago
I’ve helped some friends shop there, since I drive a pickup.
- vincnetas 4y ago
  Just wait for them at the caffeteria?
  - fest 4y ago
    When the local IKEA was opened, they made you go all the way through expo labyrinth just to get to cafeteria and there was even a security guard making sure nobody takes the obviously planned in shortcut from the beginning of expo hall to cafeteria. They did open up the shortcut after a few months though.
    - boomboomsubban 4y ago
      Did you try to go directly to the cafeteria and were refused? I'd bet the security guard was there to prevent people walking backwards through the store and stealing, though I assume they purposefully placed him in an area to make people think they couldn't walk directly to the cafeteria.
      - fest 4y ago
        Yes, he explained that the passage there is only open during emergencies or something like that.
        orthoxerox 4y ago
        The answer to this is always "well, this is an emergency for me, feel free to call the police if you mind me going to the cafeteria".
        iamtedd 4y ago
        I wonder what it feels like to be the human equivalent of a door.
eastbound 4y ago
Good question. Sometimes you need something from IKEA. But same as above, I hate the Ikea experience, which is designed to exhaust the customer. I once broke my iPad at Ikea out of tiredness (put it on an instable shelf while arguing with my partner). It’s designed to make you tired, to make you argue with your partner, to make your kids run around and want things, and to make you slow down when you need to finish quickly. Ikea is designed to give you, in fine, a bad experience.

com2kid 4y ago

> The “war psychology” resonates with me, but I can’t stand spending time in an IKEA store; the experience is draining and frustrating, while everything they sell is disposable, cheap, off-gassing melamine and fiberboard. Ikea sells plenty of real solid wood products, but even their mid-tier chip board book shelves last. Ikea's light fixtures are also a good deal. Bonus that they don't use soldered in LED lights, which I've seen many cheap and even mid priced light fixtures starting to do. Ikea's signature POÄNG chair, those things last forever. Ikea is also often the only place that sells furniture with a clean look. At least in the Pacific NW of the US, my choices for furniture shopping are: 1. Ikea, cheap, quality ranging from meh to decent. 2. Macy's Home store and other of the ilk, horribly ugly furniture with quality ranging from decent to not too bad. 3. HOLY SHIT expensive furniture stores selling good looking stuff like CB2. 4. LOLWTFBBQ expensive furniture stores like restoration hardware, selling ugly ass shit that is of quality ranging from "not too bad" to "pretty good." Last time I visited Vancouver BC I was very jealous of their furniture stores. :(

nextos 4y ago
Came here to say the same thing, POÄNG and a few other products from IKEA are great. It's actually a shame they don't focus more on perfecting their offerings. Some items get redesigned too often. Especially the melamine off-gassing stuff referred to by the parent post.
- com2kid 4y ago
  > Especially the melamine off-gassing stuff referred to by the parent post. Agreed, last drawer I bought from them I shoved activated charcoal bags in for over a week and left the drawers open, eventually they stopped smelling. Also the quality of their press board / chip board has dropped dramatically over the years. 20 years ago items in the Malm line were a lot heavier and could survive multiple moves. Last time I picked up a piece of a Malm bed, it felt nearly hollow.
JamesianP 4y ago
> 4. LOLWTFBBQ expensive furniture stores like restoration hardware, selling ugly ass shit that is of quality ranging from "not too bad" to "pretty good." My theory is there is some kind of fashion season progression for furniture, perhaps based on stuff they use on reality shows or trendy waiting rooms or something. That is the "cutting edge" designs (made nowhere particularly noteworthy and using nothing special in terms of materials) at repugnant prices.

bunabhucan 4y ago

I had a consulting job where I moved every few years and even their cheapest stuff survived multiple interstate moves, some with disassembly/assembly. I'd contrast it with the lower volume stores with higher margins and constantly changing designs: Ikea stuff has to work because the margins are lower and the volume is higher : a mistake/recall would cost them more.

Nursie 4y ago
The good part about moving your ikea furniture between continents, as I have done, is that when the wheel on your desk chair breaks you can go to your nearest ikea and ask for another!
- japanuspus 4y ago
  Well, sometimes at least: We moved from Asia (Singapore) to Europe, and while waiting for our movers to arrive, we checked the childrens bedroom in the new house against the dimensions of their beds _looked up on the European IKEA site_: The bed would not fit. When the movers came with our container, I checked the dimensions on the actual IKEA bed we had bought in Singapore: It was smaller than the European version, and fit perfectly into the bedroom.
  - Nursie 4y ago
    Interesting! That particular chair I had was the same everywhere. I moved mine from Australia to the UK and got the new wheel there. Pretty sure it’s the same globally as I went to Shenzhen to visit a supplier a few years later and noticed the boardroom had very familiar seating! (It was a ‘Markus’)

astrange 4y ago

All of my Ikea products have lasted forever, and my bed is actually better after the last move because the mover replaced some of the parts for me.

yurishimo 4y ago
It definitely depends on the product. I had an early version of the MALMO bed that was absolute trash. It broke within a year of normal use. Things like tables I've generally felt to be of decent quality. Their kitchen fittings tend to be good enough quality to make it through their 10 year warranty. Actually, speaking of warranties, I was just in an Ikea store in The Netherlands after moving here from the USA, and there was a large sign on the wall in the couch section proclaiming the 10 year warranty on all of their couches. So it seems they are trying to make some key products last. I also bought some cheap plastic shelves with wheels for my new tiny Dutch bathroom. I don't expect the wheels to still roll in a year. I bought what I think it supposed to be a wire mesh "filing cabinet" (it's tiny!) to use as shoe storage in the entry way and I expect it to start rusting next year. But it was €20 and I just made an international move and money is tight atm. You get what you pay for I think. $40 bookshelves? Not making it through a move. This model[0] however, will likely hold up fine. It looked sturdy when I saw it in the store last week. 0: https://www.ikea.com/nl/en/p/hemnes-bookcase-red-stained-light-brown-stained-10530631/ https://www.ikea.com/nl/en/p/hemnes-bookcase-red-stained-lig...
- TheOtherHobbes 4y ago
  They don't hold up fine. I bought some Hemnes when I moved a few years ago. One frame broke when I loaded it up with hardbacks. The sides are incredibly thin - purely decorative with no structural support. The shelf pins are just about strong enough to hold a collection as long as you don't keep pulling books off the shelf to read them. They're not a cheap option, considering. I was looking at them a few weeks ago thinking I should either have spent more on something more robust or looked at options elsewhere. As for IKEA's store plan, I've long suspected the really cheap products are loss leaders to get people into the stores. The majority of products - like Hemnes - are far more expensive but still budget-or-just-over quality. And there are always a few items, like premium persian rugs, which are far more expensive than equivalents elsewhere. I expect IKEA makes most of its money from higher margins on the just-over products.

distances 4y ago

As a counter anecdote, nothing I have bought in IKEA has broken. They are not family heirloom pieces but I'm confident I'll be able to sell/give away all of them in some online marketplace when the time comes.

stavros 4y ago
I liked your comment, but it disappointed a bit as I was waiting to hear about the quality of IKEA countertops.
- wincy 4y ago
  When my wife and I were in our 20s we bought an IKEA countertop and quite liked it. It lasted the few years we lived in that house and is better than the countertop we have in our much more expensive house that we haven’t yet remodeled. It wasn’t magic countertop but it was perfectly serviceable and relatively easy to install.
  - stavros 4y ago
    Thanks, that's the counter anecdote I came to HN for.
orthoxerox 4y ago
As a counter counter anecdote, I bought a wooden stool in IKEA, and it was a piece of junk that couldn't withstand any shear force.

jffhn 4y ago

>It breaks quickly You can sometimes easily reinforce the weak parts, like screwing brittle backs of shelves on the main structure, with large repair washers else it doesn't hold.

deleted 4y ago

[deleted]

JamesianP 4y ago

I've always thought of Ikea's business as first and foremost about international sourcing of cheap manufacturing and distribution. Walmart for furniture. In my experience used furniture prices are all about the local supply and demand. In some places, the prices are horrific for anything,p eople are selling cheap Ikea stuff on craigslist above retail. In other places, people are practically giving it away.