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I have an old ikea shelf storage that I had to disassemble/assemble at least 3 times to move. I lost few small parts. I was able to order a replacement from the
by YeBanKo 4y ago
I have an old ikea shelf storage that I had to disassemble/assemble at least 3 times to move. I lost few small parts. I was able to order a replacement from their site free of charge by part number. There aren’t that many furniture companies, from which you can reorder parts that easily even for newer items.
- benj111 4y agoI also like that they sell stuff for so long that you can buy replacements when things break. My mugs are IKEA some of them may be 20 years old. Same for plates. Even cutlery, I managed to get a matching set 10 years after the original.
- kQq9oHeAz6wLLS 4y ago> was able to order a replacement from their site free of charge by part number I had the same experience with a belt clip for a knife by CRKT. 25+ year old knife discontinued who knows how long ago, and they sent me replacement parts free of charge. Good customer support wins customers, which I suspect is why many like IKEA.