In my experience with Home Depot order pickup: a) when they don't actually have stock of something they just silently refund it and don't give it to you. When

In my experience with Home Depot order pickup: a) when they don't actually have stock of something they just silently refund it and don't give it to you. When you're buying a bunch of small things like fixtures it can be easy not to notice that an important one is missing, which is even more infuriating when there's a clear and acceptable substitute to the missing SKU b) You lose the opportunity to screen for clearly returned or damaged goods, which at least my local branch is rife with. My alternative tip is to use the website (filtered to your store), where they tell you exactly what aisle and bay the product you're looking for is in.