Interestingly, this matches what Bjorn Freeman-Benson said in 2019, before the pandemic. He's a CTO with a lot of experience with remote development: > Due to

Interestingly, this matches what Bjorn Freeman-Benson said in 2019, before the pandemic. He's a CTO with a lot of experience with remote development: > Due to communication friction, “we got much less creativity out of our [distributed teams] at InVision,” Bjorn said. “We had to overstaff to get the same amount of creativity. In other words, if communication was 80% as effective, we’d have to hire 30% more people.” Communication friction didn’t necessarily affect productivity, but it did affect creativity. And in InVision’s startup environment, creativity was key. He calls it "The Friction of Communication Problem." There's more in the article: https://www.jamesshore.com/v2/blog/2019/three-challenges-of-distributed-teams https://www.jamesshore.com/v2/blog/2019/three-challenges-of-...