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As a long time paypal user I must say that I rarely see such a good online based service. I phoned them multiple times and was always answered by well informed

As a long time paypal user I must say that I rarely see such a good online based service. I phoned them multiple times and was always answered by well informed people that promptly provided me all the information I needed. Having lived in multiple countries and run paypal based businesses in more than one country simultaneously, I presented them with quite a few tricky questions which they always solved very quickly. It is also worth to mention that they were kind. One thing I hate more and more is donations. Specially begging for donations. There's always something fishy with donations deal with big money. I would not be surprised if paypal would start to tighten donations policies which apparently seems to be happening. Donation buttons are epidemic anyway.

Karunamon 15y ago
Really? The only times I've had to phone paypal were when they started enforcing transaction holds on the account attached to eBay (despite having 100% REAL positive feedback on the account i've had since 2002) and I called to ask what the fuck they were smoking. Got no information what so ever. It's impossible to get ahold of anyone who speaks understandable english, or can do anything other than apologize and make excuses for shitty, shady business practices. All of the power of the bank with none of the responsibility. Just say no! (bitter? me?)
- skeptical 15y ago
  I don't know if this is relevant, but as an european I phoned paypal europe. As far as I can tell from their accent, the phone was picked by irish people.
Duff 15y ago
Paypal rocks, until it doesn't. I used it for years, mostly selling stuff on ebay. I never had negative feedback, never had an issue. I even used one of their two-factor auth tokens. Then one day, Paypal decided that they needed to review my account, and froze about $900 for 6 months. The whole process was completely arbitrary and capricious. Haven't done business with Paypal or eBay ever since.

Karunamon 15y ago

Really? The only times I've had to phone paypal were when they started enforcing transaction holds on the account attached to eBay (despite having 100% REAL positive feedback on the account i've had since 2002) and I called to ask what the fuck they were smoking. Got no information what so ever. It's impossible to get ahold of anyone who speaks understandable english, or can do anything other than apologize and make excuses for shitty, shady business practices. All of the power of the bank with none of the responsibility. Just say no! (bitter? me?)

skeptical 15y ago
I don't know if this is relevant, but as an european I phoned paypal europe. As far as I can tell from their accent, the phone was picked by irish people.

Duff 15y ago

Paypal rocks, until it doesn't. I used it for years, mostly selling stuff on ebay. I never had negative feedback, never had an issue. I even used one of their two-factor auth tokens. Then one day, Paypal decided that they needed to review my account, and froze about $900 for 6 months. The whole process was completely arbitrary and capricious. Haven't done business with Paypal or eBay ever since.