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> I'm still looking for a solution for our small business account. For a long time I resisted moving to Xero. Unfortunately my hand was forced because my exis
by traceroute66 4y ago
> I'm still looking for a solution for our small business account.
For a long time I resisted moving to Xero.
Unfortunately my hand was forced because my existing solution (MYOB which was then bought by Mamut) stopped being Apple compatible through their own lazyness (they refused to update the software for 64-bit compatability).
Apple had pre-announced the post-Catalina 64-bit requirement years in advance. Every other developer out there had made the change. But Mamut/MYOB ... nope, they sent out a long email one day basically making that absolutely clear they were not moving from 32-bit.
Their answer was to offer a "cloud" version. I say "cloud" because what they offered was a remote desktop connection to a Mac running an old version of software on their side.
So hence I was forced over to Xero. My accountant was pressuring me too, but Mamut/MYOB killing off their own product was the straw that broke the camels back.
(I believe they may have finally relented and brought out a 64-bit version subsequently, but by that time it was too late, I'd moved already. And I had lost trust in their software support abilities anyway by then).
- andylynch 4y agoConsistent with my own experience with MYOB. Product managers coasting on market share and stalling on mandatory changes, even when their competitors sitting next to them in the room have done it and moved on.