> but this breathless "for the sake of the world don't ever use PayPal" You know, I've been working on my condescension. I really have – my last girlfriend hat

> but this breathless "for the sake of the world don't ever use PayPal" You know, I've been working on my condescension. I really have – my last girlfriend hated that shit. And it's gotten a lot better. But you just had to use a cutely loaded little word like "histrionic," so there's really no other course... So what I'd like to do now is offer a brief explanation of how quotation marks work. Generally, quotation marks are used to attribute their contained content, verbatim, to a specific person. By including words in quotation marks you are saying, in effect, "this person said precisely this." I did not say precisely what you quoted. What I said instead (handily, the text is right there), was that for all our futures, where we is a group of people who care about building things and getting paid, that we shouldn't pin our hopes on a company that can declare our money limbo-ed on a whim. The more who avoid PayPal as a result of their flakiness, the brighter the future looks for a sane payment processing landscape. It's okay to have policies. It's okay to have business models you will and won't support. What isn't okay is to both handle large sums of people's money and make your customer service a recourse-free black box at the same time.