As for the "unwritten" rules - we (Gen Z +/- a few years around that) can't read your mind. Either tell us what you want, or stop wasting our time by expecting

As for the "unwritten" rules - we (Gen Z +/- a few years around that) can't read your mind. Either tell us what you want, or stop wasting our time by expecting us to guesstimate what people of your cohort may consider acceptable or not. We didn't grow up alongside you, how in the world would we know? > Tasks like making small talk with a client or writing a professional email is a no-brainer for those who have been employed for years. But many in this youngest generation didn’t grow up doing those things, or have been out of practice during the pandemic. Who could have suspected that 20-somethings don't have the business and soft skills of seasoned 40-somethings with years of industry experience.