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> It’s weird to me how many folks attest to “being at FAANG means you’re lazy.” People who think this look at a product made by 83,000 people and to them, it l
by michaelt 4y ago
> It’s weird to me how many folks attest to “being at FAANG means you’re lazy.”
People who think this look at a product made by 83,000 people and to them, it looks pretty similar to a product made by 83 people.
Some of those workers are working on a large-scale product that scales imperfectly. Sysadmins to rack new servers, human moderators to respond to users' reports, whatever. 1 per 20,000 users and a few billion users is a lot of workers. On the other hand, none of these companies are famous for their high-touch, responsive customer support.
Some of those workers are working very intensely on things that are completely invisible to end users. Applying security patches to backend servers. Training their workers to recognise the signs of modern slavery. Building their own in-house Linux distribution. Products that get cancelled before launch. Getting that newly acquired company onto your corporate platform.
And some of those workers are working on things that are marginally invisible to end users. Ad sales, feed ranking algorithms, spam detection.
Some of those workers are working on new, customer-facing but peripheral things, that have escaped notice because they're at a small scale, or unpopular. Shorts on youtube, for example.
To a critic, these manual scaling support, invisible and almost-invisible efforts don't count - and if you only count customer-facing features, that seems like a lot of developers and not much development.
- thomastjeffery 4y agoThe big disconnect is that the overwhelming majority of value is never presented to users. It would be trivial to make a viable alternative to the Facebook that users experience; just too difficult to get enough users to move to whatever new platform you make, and you won't be making money to support it.
- wan23 4y agoWhen you have six figure employee numbers, the internal tools have more users than many startups do. You start to find that off the shelf tools don't work any more and you need to have people customizing them. Then you start seeing things that are specific to the company - people walking too far to get to conference rooms, and someone staffs up a tool to optimize meeting room allocations. You end up with tons of people working on things that are invisible to end users just to keep the machine running.
- michaelt 4y ago> When you have six figure employee numbers, the internal tools have more users than many startups do. The bureaucracy is expanding to meet the needs of the expanding bureaucracy :)