Unfortunately, if scrum (and story points and sprint commitments and the whole works) is mandated from above--as it usually is--even the best manager won't be a

Unfortunately, if scrum (and story points and sprint commitments and the whole works) is mandated from above--as it usually is--even the best manager won't be able to prevent many or most software engineers from working in a constant state of stress and anxiety, regardless of how many hats the software engineers are wearing (or not wearing).