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I think we need more competitors. I use Braintree, and their support response times are about two weeks, and the first response is rarely helpful enough to solv
by jwr 4y ago
I think we need more competitors. I use Braintree, and their support response times are about two weeks, and the first response is rarely helpful enough to solve the problem. Well if my customer has a problem paying me, I can't expect them to hang around for two to six weeks while I "talk" to my payment processor.
Things seem to be universally bad, except some companies (Stripe specifically) seem to have really good PR.