Support for most companies is completely broken and ineffectual. Everything is siloed so hard that problems are a “support issue” and not a product, UI, sales,

Support for most companies is completely broken and ineffectual. Everything is siloed so hard that problems are a “support issue” and not a product, UI, sales, legal, or engineering issue. I’m not surprised that the lowest paid people at Stripe can’t help and people are forced to air their grievances here on HN.