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Apple and Microsoft have amazing customer support. It's just a specific breed of tech companies that have poor customer support. Many of them can trace their l
by gamblor956 4y ago
Apple and Microsoft have amazing customer support.
It's just a specific breed of tech companies that have poor customer support. Many of them can trace their lineage to a single VC firm that embraces regulatory arbitrage and penny-pinching on the customer support functions...
- etaioinshrdlu 4y agoWhich firm are you thinking about?
- gamblor956 4y agoWe're posting on their forums.
- techdragon 4y agoApple has terrible software support… poor developer documentation, the majority of their operating systems and programs have no comprehensive manual to even RTFM with, their operating systems and software frequently obscure any information necessary to even begin debugging issues or sometimes even work out that an issue is even happening (I’m looking at you shitty infinitely moving progress bars telling me how far away my last operation is) … they have good hardware support, not good software support.
- gamblor956 4y agoI agree, but developers aren't Apple's customers. They are Apple's business partners, and Apple has a long history of screwing over their business partners.