4 ms·

I've had problems with both, but at this very moment more problems with Stripe then PayPal. At least with PayPal if I sign up for a $10 a month plan I can go i

I've had problems with both, but at this very moment more problems with Stripe then PayPal. At least with PayPal if I sign up for a $10 a month plan I can go into PayPal via the very very difficult to find recurring transaction area and cancel said transaction. I cannot do that on Stripe. I strongly feel that I should be able to cancel ANY monthly transaction without having to go through the hoops and juggling act that is attempting to get the merchant to cancel said transaction. If I want to cancel a subscription why do I have to convince someone else to do it. Just let me cancel my stupid monthly subscription since everyone wants to do them.

tyre 4y ago
To make sure I understand, you (as a consumer) would like a way to log in to Stripe and see all of your payments and subscriptions connected to businesses that are using Stripe? Then cancel recurring subscriptions there? If you use Apple’s App Store, similar to how they let you view/manage all subscriptions on one place? (I build things at Stripe, in a space that’s relevant to this use case.)
- plugin-baby 4y ago
  Not the OP, but I’m surprised this is not already possible - seems like a basic, consumer-friendly feature, and might also reduce chargebacks.
  - tyre 4y ago
    There is a place to look up charges, though I haven’t used it myself: https://support.stripe.com/charge-lookup https://support.stripe.com/charge-lookup For general context, Stripe started as completely opaque from consumers. We’re growing in that direction, but the start was business uses.
- dubcanada 4y ago
  That would be useful, but even just being able to enter my credit card details in the form that can do transaction lookups and cancelling that way.
- ValentineC 4y ago
  This feature would be fabulous. The hackerspace I'm involved in currently has to use Open Collective [1][2] (alongside PayPal) to do so, but there's a ton of onboarding friction: [1] https://docs.hackerspace.sg/handbook/payment#cards https://docs.hackerspace.sg/handbook/payment#cards [2] https://opencollective.com/hackerspacesg https://opencollective.com/hackerspacesg

tyre 4y ago

To make sure I understand, you (as a consumer) would like a way to log in to Stripe and see all of your payments and subscriptions connected to businesses that are using Stripe? Then cancel recurring subscriptions there? If you use Apple’s App Store, similar to how they let you view/manage all subscriptions on one place? (I build things at Stripe, in a space that’s relevant to this use case.)

plugin-baby 4y ago
Not the OP, but I’m surprised this is not already possible - seems like a basic, consumer-friendly feature, and might also reduce chargebacks.
- tyre 4y ago
  There is a place to look up charges, though I haven’t used it myself: https://support.stripe.com/charge-lookup https://support.stripe.com/charge-lookup For general context, Stripe started as completely opaque from consumers. We’re growing in that direction, but the start was business uses.
dubcanada 4y ago
That would be useful, but even just being able to enter my credit card details in the form that can do transaction lookups and cancelling that way.
ValentineC 4y ago
This feature would be fabulous. The hackerspace I'm involved in currently has to use Open Collective [1][2] (alongside PayPal) to do so, but there's a ton of onboarding friction: [1] https://docs.hackerspace.sg/handbook/payment#cards https://docs.hackerspace.sg/handbook/payment#cards [2] https://opencollective.com/hackerspacesg https://opencollective.com/hackerspacesg