I remembered a comment comparing this practice to religions where you can't/shouldn't appeal to God directly, but have to pray to a saint to intercede on your b

I remembered a comment comparing this practice to religions where you can't/shouldn't appeal to God directly, but have to pray to a saint to intercede on your behalf. Whether or not the theology works like that, the dynamic is basically: their actual support channels don't reliably provide relief, because their internal management has severe limitations and misaligned incentives that can only be overcome when someone with actual power says, "hey wtf guys, knock that out, this one's important". On a search, it turns out that analogy comes up quite a bit: https://news.ycombinator.com/item?id=23060642 https://news.ycombinator.com/item?id=23060642 https://news.ycombinator.com/item?id=24778116 https://news.ycombinator.com/item?id=24778116 https://hn.algolia.com/?dateRange=all&page=0&prefix=false&query=saint%20intercede&sort=byPopularity&type=comment https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu...