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The article also states that he was "telemarketing worker" without much detail about his job duties. Was the company already recording his screen and voice (if
by memcg 4y ago
The article also states that he was "telemarketing worker" without much detail about his job duties. Was the company already recording his screen and voice (if applicable) interactions with customers?
- s1artibartfast 4y agoI suspect the article meant teleworking
- memcg 4y agoMe too, but it makes a big difference. Recording sales or support interactions with customers is common. The article also mentioned "commission" as part of his compensation which may be related to a sales function.
- ashaikh 4y agoThe article mentions he was a remote worker up front. I think his job was telemarketing.
- s1artibartfast 4y agoI wonder if they were a remote sales or marketing rep. I'm not sure why a software development Company would have an employee doing telemarketing, at least not the unsolicited direct to consumer type we use the term for in the US. Maybe this is a connotation issue.
- simonh 4y agoSoftware companies still need to sell stuff much of which can be remote, it looks like this local branch was a sales operation to the Dutch market.
- s1artibartfast 4y agoI don't know if you're from the US or not, but in the US the term telemarketer usually refers to someone that makes cold calls to private residences. It is usually low paid work and usually outsourced to countries with cheap labor.
- withinboredom 4y agoDude was getting paid 70k in the Netherlands. That’s a pretty big chunk of change. Not “low paid” work at all…
- s1artibartfast 4y agoThat's my exact point, it is unlikely that he was actually a telemarketer and the article is probably wrong. Reread my posts
- withinboredom 4y agoAh, my mistake. I thought you were saying he must not have been paid well because he was a telemarketer. And I agree with you.
- P5fRxh5kUvp2th 4y agofrom the article > The telemarketing worker replied back two days later, “I don't feel comfortable being monitored for 9 hours a day by a camera. This is an invasion of my privacy and makes me feel really uncomfortable. that's the reason why my camera isn't on. You can already monitor all activities on my laptop and I am sharing my screen.”
- memcg 4y agoThat does not answer the question regarding interacting with customers.
- P5fRxh5kUvp2th 4y ago>Was the company already recording his screen and voice (if applicable) The answer is yes.
- memcg 4y agoWas his job to interact with customers? Not answered. Did not address voice recording which is common for call center and support employees.