I think you're hitting on something there. I think most of those big companies are struggling to provide meaningful changes because they are too big and there i

I think you're hitting on something there. I think most of those big companies are struggling to provide meaningful changes because they are too big and there is no trust. Trust and actually knowing your sub-ordinates is replaced by tools and metrics. Those tools and metrics then drive exactly the opposite of the behaviour that you would want. Large companies incentivise behaviour that overall make products worse and customers angry while showing super awesome metrics internally. While I'm sure such metrics are going to be causing some of the right people to get PIP'd and managed out they also disillusion the good people that were trying to do the right thing (or actually did do the right thing) but which didn't show up as the correct number on some dashboard that was used by the CTO and HR to fire the "underperformers".