You can judge the quality of a project management tool based on one simple metric - when you sit down to use the thing, do you spend your time thinking about th

You can judge the quality of a project management tool based on one simple metric - when you sit down to use the thing, do you spend your time thinking about the actual content of the work items? Or do you waste time in the meta-structure of the work, effectively shuffling tickets and story points like it was a game? Jira provides endless ways to engage in useless meta-work, it's nearly the entire purpose of the UI. Style over substance is the result. It feels intentional on Jira's part to woo their target audience - mediocre managers who struggle to produce well-written and well-designed technical content. Dress any plan up with enough fluff and it looks impressive.