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Another book recommendation (the Chris Voss book someone recommended in another thread is great too): Gervase Bushe’s Clear Leadership. Curiosity is great, and

Another book recommendation (the Chris Voss book someone recommended in another thread is great too): Gervase Bushe’s Clear Leadership. Curiosity is great, and it does lead to answers, but often it’s helped if it’s balanced by descriptiveness, in which you describe where you’re coming from – what you observe, how you’re experiencing it, etc. Skilful questioners move easily between the two, reducing defensiveness or anxiety. Particularly important where there’s a power imbalance.

laserlight 4y ago
> describe where you’re coming from – what you observe, how you’re experiencing it, etc. This is a pet peeve of mine. I'm astonished by the entitlement of superiors asking blind questions like “When will it finish?” Well, the finishing time doesn't exist in a vacuum, so if you had told me why you were asking, I could have answered properly. Rest of the dialog goes like this: - It will finish in 10 days. - But we need it at the end of this week for such and such reason. - (Thinking “Why don't you fucking tell me that first.”) OK, we can prioritize it then. No problem.